document: Towards the globalisation of the IS/IT function The IS/IT function has recently emerged from the peripheral aspects of the finance department to the centre of critical organisational change . There is an increasing dependency on its activities as systems extend beyond supporting the internal efficiency of the organisation to augmenting global performance . The growth of wide and local networks has resulted in communication possibilities that were not possible a few years ago . E-commerce challenges the achievements of the IS/IT function and is very prominent in the globalisation of modern organisations . The complexity and diversity of electronic exchange is also well documented -LRB- Hackney et al. , 2000 -RRB- . This has a number of impacts on the development and implementation of IS/IT solutions for organisations involved in international trade . It is a conjecture that the IS/IT function is critically important for the alignment of the business to meet the demands of global competition , through building internal marketing strategies and creating knowledge based communities . There is clear evidence that IS/IT can lead to improved business performance and potentially for sustained competitive advantage . This is obviously true through the advent of new and emerging technologies such as the Internet
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