dialogue: #Person1#: There have been too many unplanned shutdowns over the past few months. We'll have to make a few changes to the way we operate. We need to reduce our downtime.
  #Person2#: I agree, but the maintenance team is fully stretched dealing with problems. We don't have time to carry out any preventive maintenance.
  #Person1#: We need to establish routine maintenance procedures. It costs us too much in lost production if we wait until something breaks down before we fix it.
summary: #Person1# proposes to build maintenance procedures to reduce lost production during downtime.
topic: deal with shutdown