dialogue: #Person1#: Hello. Capital Hotel. May I help you? 
  #Person2#: Yes, unlikely my flight will be 2 hours due to the fog. Would you please keep my reservation? 
  #Person1#: Sure. May I have your name please? 
  #Person2#: Lincoln. That's L-I-N-C-O-L-N. Thank you. 
summary: #Person1# helps Lincoln to keep the reservation.
topic: keep the reservation