dialogue: #Person1#: I understand how you feel, sir. But there simply isn't any room. The person who received your reservation call must have forgotten to write it down. I'm afraid it was just a mistake. She is new, you know.
  #Person2#: Just a mistake? Do you realize that I've invited some very important people to dinner? It could cause me to lose an important business partner.
  #Person1#: I'm sorry, sir. I suggest you call them and explain the problem. I'm sure you'll find several other very good restaurants around here.
  #Person2#: I can't get in touch with them now. They are probably on their way at this very minute. Surely you could fit one more table in.
  #Person1#: Not unless you'd like me to put you in the hall, sir.
  #Person2#: Well, that's better than nothing.
summary: #Person1# apologizes to #Person2# for the reservation mistake. #Person2# is angry but agrees to eat in the hall finally.
topic: restaurant reservation