dialogue: #Person1#: Hello.
  #Person2#: Hello. Is there anything I can do for you?
  #Person1#: Yes, please. I'd like to open a savings account. Would you please give me some advice?
  #Person2#: Certainly, I'll be very happy to help you. Usually we offer current or fixed accounts for individuals.
  #Person1#: What's the difference between the two?
  #Person2#: If you open a fixed account, the interest rate is higher.
  #Person1#: Then how about the current account?
  #Person2#: You may withdraw the money at any time. You just need to present your deposit book.
  #Person1#: Thank you for your help. I think I'll open a current account.
  #Person2#: OK. Do you have your ID card on you?
  #Person1#: Yes.
  #Person2#: Good. Everything is done. Here is your deposit book and ID card.
  #Person1#: Thank you very much.
  #Person2#: It's my pleasure.
summary: #Person2# helps #Person1# open a savings account and explains the differences between current and fixed accounts.
topic: open an account